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Our focus on automation and research ensures that our products reduce your costs and maintain quality.

Our focus on automation and research ensures that our products reduce your costs and maintain quality.

Our focus on automation and research ensures that our products reduce your costs and maintain quality.

INDIA'S FIRST CROWD MANAGEMENT PLATFORM

We sell time.

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POWERED BY AI TO KEEP YOU AND YOUR VISITORS ONE STEP AHEAD

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The Solution that combines Artificial Intelligence (AI) and Internet of Things

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Billions of Hours are Wasted, Just Waiting...

Waiting... before the queueing
Waiting... outside the office in a queue
Waiting... in the office before a window or counter
Waiting... while the job is being done or not.


WAITING. WAITING. WAITING

 Opportunity to improve customer experience, drive economic prosperity, and enhance public safety 

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We spend a staggering 37 billion hours waiting in line every year.

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Long lines not only bore us, but they’re also stressful and add frustration.

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Long queues cause staff fatigue, decrease customer experience.

We Turn Waiting Time Into Quality Time

Cutting Edge Technology and Features

Customer matching. 
Data matches VIP customers so specific staff or department.

 

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Allows visitors to pre-book their visits across platforms.

Monitor employee performance with real-time data.

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GPS enabled so customers can see proximity to the least crowded location.

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A Solution That thinks for you

 Improve performance analytics

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Face Recognition

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Predictive Analytics

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Rich Reporting

Reduce Waiting Time by 97%

Benefit from increased productivty

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Reduce Waiting Times

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Improve Customer Experiences

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Act on
Real-Time Data

  • Reduce perceived and actual waiting times.

  • Removes the need for customers to physically queue up at your locations.

  • Reduce customer walkout by over 75%

  • Get data about every customer who gets into a queue remotely.

  • Leverage this data for customer identification and segmentation, to personalize greetings at the service counter.

  • Benefits that come from knowing who your customers before they arrive.

  • Help your staff with real-time data to better manage customer flow.

  • Ensure employees have the time and space for optimising their performance

  • Always be in control of the environment to avoid chaos and inefficiencies of service.

The Ultimate Cloud Platform, Wherever there is a Crowd.

Overwhelmed. Overcrowded.Overreached.
Its time to Overcome Crowd Challenges

UNCROWD BANKING &
FINANCE

UNCROWD GOVERNMENT SERVICES

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UNCROWD RETAIL

UNCROWD HOSPITALS
& HEALTHCARE

UNCROWD PLACES OF WORKSHIP

UNCROWD POST OFFICE

UNCROWD RAILWAY STATIONS

Cloud Based SaaS Solution

Don't Wait Implement Today!

1.

IMPLEMENT IN LESS THAN 12 HOURS

2.

PAY AS YOU USE

3.

LIVE SUPPORT 24/7

Analytics Engine with Rich Reporting

Better Decision Making

Walk-in Analysis
Track the number of walk-in customers at your branches throughout the day by analyzing data such as service time report and wait time report. Get complete customer footfall analysis with up-to-the minute waiting status.

Service Analysis
Get key service metrics in real time of each branch including active and passive counters, wait times and employee performance. This enables the lobby manager to add or reduce workload across counters based on wait-times of customers and service-times of transactions.

Employee Productivity Report 
You can see exactly how your customers are interacting with your service team. Continuously capture lobby performance with branch productivity and sales performance to sustain ongoing improvements.  

Customer Need Analysis
Filter high priority clients so they can be directed to the key branch personnel thereby customising the customer experience and service effectiveness.

Request A Demo?

1. Experience the demo.

2. Sign-up for Free

3. Implement in 12 Hours

4. Pay as you use.

Thanks for your enquiry!

Contact USS

It's Time To Respect Time

Uncrowd is a feature-rich and dynamic queue management system with a full analytical engine that keeps your service and your customer one step ahead.

Enabling better queue management and smart customer floor management for operational efficiency and insightful intelligence creating a wonderfully orchestrated customer experience. After all, no one likes waiting.

With UNCROWD and its world-class technology we believe we can play a significant role in the country’s queue management ecosystem. As populations increase, the inevitability of large crowds everywhere is little wonder and with it the loss of billions of lost hours in productivity. We can make a difference —it's time to respect time.

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